Legal notice
LEGAL NOTICE & DISCLAIMERS
MEDICAL DISCLAIMER
THIS IS NOT A MEDICAL DEVICE. THIS IS NOT MEDICAL ADVICE.
The Vianthe HeatWave™ Neck Warmer is a consumer wellness product intended for temporary relief of minor aches and pains. It is NOT intended to diagnose, treat, cure, or prevent any disease or medical condition.
You Must Consult a Doctor Before Use If You:
- Have any medical condition (diabetes, neuropathy, heart disease, circulatory disorders, etc.)
- Are pregnant or nursing
- Take prescription medications
- Have reduced sensation or heat sensitivity
- Have open wounds, infections, or skin conditions
- Are under 18 years old
- Have a pacemaker or implanted medical device
- Have cancer or tumors
- Have recently had surgery
This Product Should NOT Be Used:
- As a substitute for medical treatment
- Without medical supervision if you have the conditions listed above
- On infants, children, or anyone who cannot remove it themselves
- While sleeping (unless approved by your doctor)
- On broken, irritated, or infected skin
- With heating creams, ointments, or other topical products
FOR MEDICAL EMERGENCIES, CONTACT YOUR HEALTHCARE PROVIDER OR EMERGENCY SERVICES (911) IMMEDIATELY.
PRODUCT SAFETY WARNING
BURN RISK
Improper use may cause burns or skin damage.
To prevent burns:
- Always start with the lowest heat setting
- Do not use for more than 60 minutes per session
- Allow skin to cool between sessions
- Check skin frequently during use
- Stop immediately if skin becomes red, irritated, or painful
- Never use if you cannot feel heat normally
FIRE RISK
To prevent fire:
- Do not use near flammable materials
- Do not cover device with blankets, pillows, or clothing while in use
- Do not use while sleeping
- Unplug when not in use
- Do not leave unattended while powered on
ELECTRICAL SAFETY
- Use only with approved USB power sources (5V/2A)
- Do not use if cord, controller, or heating element is damaged
- Do not attempt to repair or modify the device
- Keep away from water (not waterproof)
- Unplug during storms
STOP USE IMMEDIATELY AND CONTACT US IF:
- Device overheats
- Cord or fabric shows damage
- Burning smell occurs
- Controller malfunctions
- Any safety concern arises
NO WARRANTIES OR GUARANTEES
Product Performance
We make NO GUARANTEES about:
- Specific results you will achieve
- How quickly you will see results
- Whether the product will work for your specific condition
- Elimination of your pain or symptoms
INDIVIDUAL RESULTS VARY. What works for one person may not work for another.
Testimonials Disclaimer
Customer testimonials and reviews represent individual experiences only and are not guarantees of results. Your results may be better, worse, or different based on your:
- Specific medical condition
- Severity of symptoms
- Proper product use
- Overall health status
- Other treatments you're using
We do not guarantee you will achieve the same results as any testimonial.
LIMITATION OF LIABILITY
READ THIS CAREFULLY:
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RB VENTURES OÜ SHALL NOT BE LIABLE FOR:
We Are NOT Liable For:
- Personal injury, burns, or any bodily harm from product use
- Aggravation of existing medical conditions
- Allergic reactions or skin sensitivities
- Property damage caused by the product
- Medical expenses resulting from product use
- Lost wages or productivity
- Emotional distress or mental anguish
- Any indirect, incidental, or consequential damages
- Damages exceeding the amount you paid for the product (max €100)
You Use This Product At Your Own Risk
By purchasing and using this product, you acknowledge:
- You have read all warnings and instructions
- You understand the risks involved
- You are using the product at your own risk
- You will not hold us liable for injury or damages
- You are responsible for consulting your doctor before use
ASSUMPTION OF RISK
BY USING THIS PRODUCT, YOU AGREE THAT:
- You have read and understood all safety warnings
- You are physically and medically able to use this product
- You have consulted with a healthcare provider if you have any medical conditions
- You assume all risks associated with product use
- You will follow all instructions and safety guidelines
- You will not misuse or abuse the product
- You release us from all liability for injuries or damages
INDEMNIFICATION
You agree to defend, indemnify, and hold harmless RB VENTURES OÜ, its owners, officers, employees, and affiliates from any claims, lawsuits, damages, losses, or expenses (including legal fees) arising from:
- Your use or misuse of the product
- Your failure to follow instructions
- Your failure to consult a doctor before use
- Injury or damage caused by your use of the product
- Your violation of any warnings or disclaimers
Translation: If you hurt yourself or someone else because you didn't follow instructions or warnings, that's on you, not us.
FDA DISCLAIMER
These statements have not been evaluated by the Food and Drug Administration (FDA) or any other regulatory authority.
This product is not intended to diagnose, treat, cure, or prevent any disease.
This product has not been approved by the FDA as a medical device.
INTELLECTUAL PROPERTY NOTICE
All content on vianthe.com including:
- Product descriptions
- Images and videos
- Copy and marketing materials
- Logos and trademarks
- Website design and layout
...is the exclusive property of RB VENTURES OÜ and protected by international copyright and trademark laws.
Unauthorized use is prohibited and may result in legal action.
You may not:
- Copy, reproduce, or distribute our content
- Use our images or text on other websites
- Use our trademarks without written permission
- Create derivative works from our content
- Scrape or harvest data from our website
THIRD-PARTY LINKS
Our website may contain links to third-party websites. We:
- Do not endorse or control third-party sites
- Are not responsible for their content or practices
- Make no warranties about third-party sites
- Are not liable for your use of third-party sites
You use third-party links at your own risk.
PAYMENT PROCESSOR DISCLAIMER
We use third-party payment processors (Shopify Payments, PayPal, etc.) to handle transactions.
We are not responsible for:
- Payment processor errors or failures
- Data breaches at payment processors
- Unauthorized charges on your account
- Payment processor fees or policies
You are subject to the payment processor's terms and conditions.
SHIPPING & CUSTOMS DISCLAIMER
We Are NOT Responsible For:
- Shipping delays beyond our control
- Lost or stolen packages after confirmed delivery
- Customs duties, import taxes, or fees (these are YOUR responsibility)
- Customs delays or seizures
- Incorrect addresses you provide
- Postal service errors or damages
Risk of loss passes to you once the product is delivered to the shipping carrier.
CURRENCY AND PRICING
All prices are in USD and subject to change without notice.
We are not responsible for:
- Currency exchange rate fluctuations
- Bank or credit card conversion fees
- Price differences due to timing of purchase
NO DOCTOR-PATIENT RELATIONSHIP
Nothing on our website creates a doctor-patient, therapist-patient, or any professional healthcare relationship.
We are a retail company selling consumer products. We are not:
- Providing medical advice
- Diagnosing conditions
- Prescribing treatments
- Acting as healthcare providers
Any information provided is for educational purposes only.
AGE RESTRICTION
This product is intended for adults 18 years and older.
By purchasing, you represent that you are at least 18 years old.
Use on minors requires parental consent and medical supervision.
MODIFICATIONS TO DISCLAIMERS
We reserve the right to modify these disclaimers at any time without notice.
Changes are effective immediately upon posting.
Your continued use of the website or product after changes constitutes acceptance.
SEVERABILITY
If any part of these disclaimers is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.
GOVERNING LAW & JURISDICTION
These disclaimers are governed by the laws of Estonia.
Any disputes must be brought in the courts of Tartu, Estonia.
You waive any right to bring claims in your local jurisdiction.
CONTACT FOR SAFETY CONCERNS
If you experience any adverse effects or safety issues:
Email: hello@vianthe.com
Subject Line: "SAFETY CONCERN - URGENT"
We take safety seriously. Report issues immediately.
FINAL ACKNOWLEDGMENT
BY PURCHASING OR USING THIS PRODUCT, YOU ACKNOWLEDGE THAT:
✅ You have read and understood all disclaimers and warnings
✅ You accept all risks associated with product use
✅ You agree to all limitations of liability
✅ You will not hold us liable for injury or damages
✅ You are responsible for consulting your doctor
✅ You understand this is not a medical device
✅ Individual results vary and are not guaranteed
IF YOU DO NOT AGREE, DO NOT PURCHASE OR USE THIS PRODUCT